Everything your website needs, from one pair of hands.

Every service, and what it does for the business.

Every commission is quoted to the job. The monthly services are rolling, and only SEO asks for a first term of three months, because that is the least it takes to show anything real.

• WebsitesDesigned and built around what your business needs to do, found on Google, and made to turn visitors into enquiries.
• Online shopsA shop you own outright, with payments, shipping and VAT working from the first order, and no platform taking a slice of every sale.
• Bespoke toolsThe feature your website is missing, from bookings and payments to a calculator or a map, built to fit and owned rather than rented.
• BrandingA brand people remember, from the business card to the van: one complete identity, drawn by hand, with the copyright passing to you.
• AppsAn iPhone app, an installable web app or a platform inside WordPress, from a written scope you sign off to launch, with the code, the accounts and the data all yours.
• Hosting and careUK hosting, daily backups, tested updates and security, with your changes made by me and a report you can read in a minute.
• SEOYour business found by the people already searching for what you do, with the technical, on-page and local work done by me every month.
• Google AdsCampaigns that can bring enquiries within weeks, planned and run by someone Google has certified, with the spend paid straight to Google from your own account.
• Digital marketingA written plan, then content, email and ads where the sums work, month after month, to bring the right customers back.

For a website or a shop, you may bring your own words and photographs, or hand over the whole project: I research your market and the searches that matter, plan every page, write the words, arrange the photography and manage every supplier along the way, so that one person is responsible for all of it.

1. 1A 30-minute call

   The first call is free, and it is with me, the person who will do the work. It can take place on Zoom, or in person should you prefer: I will come to you, or we can meet for a coffee in Ely. We talk about the business, what it needs and where things fall short at present, and there is no obligation either way.

2. 2A proposal in writing

   For a website or an online shop, you receive a written proposal within two working days, in a document you can forward as it stands, setting out one fixed price, the launch date, the payment stages, what is included and what is needed from you. A bespoke tool or an app begins instead with a written scope, a fixed price and a date, and a monthly service with its terms, each agreed in writing before any work starts.

3. 3Your go-ahead

   Take whatever time you need to consider it; nothing is built, and nothing is owed, until you are content to sign. The price then holds however long the work takes, and should the scope change, the new price is agreed in writing before the extra work happens. Larger projects are paid in three stages: a deposit, a payment on approval of the design and the balance before launch, with purchase order numbers and 30-day terms on request.

4. 4A proper look at the business

   For a website or a shop, we begin with a discovery conversation of about 90 minutes about the business, the people you want to reach and what the site needs to do, and the timetable runs from there. If I am writing the words and arranging the photography, everything after that is a handful of sign-offs, so you never face a blank page or have to be chased for content.

   For SEO or Google Ads, an audit of where things stand comes first, written up in plain English with the priorities in order.

If you are choosing on behalf of a board, the partners or a committee, the assurances you will be asked for are in place, and I am happy to confirm any of them in writing: professional indemnity insurance, references you are welcome to take up, a trusted associate on call for cover, and every account held in your organisation's name.